Privacy Policy

WebsolAI ("we", "us", "our") is a web and mobile application development agency. Our address is WebsolAI, Sonarpur, Kolkata, West Bengal, India.

For questions about this privacy policy or how we handle your data, please use the contact form on our website.

We collect information in the following ways:

Information you provide directly:

• Contact form submissions (name, email, phone number, project details)
• Email correspondence
• Information provided when requesting a quote or consultation

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring URLs and device information
• Cookies and similar tracking technologies (see Section 7)

We use your personal information to:

• Respond to your enquiries and provide requested services
• Send project-related communications and updates
• Improve our website and services based on usage patterns
• Send relevant marketing communications (only with your consent)
• Comply with legal obligations
• Detect and prevent fraud and abuse

We will never sell your personal data to third parties.

We process your personal data under the following legal bases (in accordance with the UK GDPR):

• Consent: Where you have explicitly agreed, such as signing up for our newsletter.
• Contractual necessity: When processing is necessary to fulfil a contract or respond to a service request.
• Legitimate interests: To improve our services and communicate with prospective clients, where these interests are not overridden by your rights.
• Legal obligation: Where we must process data to comply with applicable law.

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers: Trusted third-party tools that help us operate (e.g., email services, analytics platforms). These providers are contractually obligated to handle your data securely.
• Legal authorities: Where required by law, court order, or regulatory authority.
• Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction, subject to equivalent privacy protections.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

• Contact enquiries: retained for up to 2 years
• Client project data: retained for up to 7 years for tax and legal compliance
• Marketing preferences: until you withdraw consent

Upon request, we will delete your personal data sooner, subject to any overriding legal obligations.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Used only with your consent.
• Preference cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Under applicable data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten"), where applicable.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent: Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, email us at privacy@websolai.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encrypted data transmission (SSL/TLS)
• Restricted access controls
• Regular security audits
• Staff training on data protection

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses or equivalent mechanisms — to ensure your data receives adequate protection.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Post: WebsolAI, Sonarpur, Kolkata, West Bengal, India
• Contact Form: websolai.com/contact